Support & FAQ

1. How do I use the AI recognition feature?

Open the app and tap "Photo Recognition." Point your camera at your meal, and the AI will automatically analyze it to generate a nutritional report.

2. How accurate is the recognition?

The AI is trained on tens of thousands of entries, achieving over 85% accuracy for common foods. Slight inaccuracies may occur with complex dishes. Manual editing is available.

3. Can I manually modify the recognition results?

Yes. After recognition, you can edit the food name, portion size, or add custom items.

4. Where does the food data come from?

We use data from government sources, the Ministry of Health, and reviewed nutritional databases.

5. Will the AI learn my frequently eaten foods?

Yes, the AI learns from your history to improve recognition and provide better suggestions over time.

6. Can I record meals without taking a photo?

Yes, you can use "Quick Search" or "Voice Input" to manually log your meals.

7. Can I record meals from dining out or chain restaurant menus?

The app supports well-known chains and lets you manually enter items for learning and matching.

8. Is my data secure?

We use encryption and never share your data for advertising. Your privacy is a priority.

9. Can I track my nutritional intake?

Yes. The app provides daily, weekly, and monthly summaries with insights.

10. What should I do if the recognition is incorrect?

Tap "Report Error" or "Retry Recognition." We frequently update the model to improve accuracy.

Contact Us

Or contact us via email: billju666@imscan.ai